Support

Contact us

Email support@onboardly.com.au. Tell us the email address you sign in with and, if it's about the app, whether you're on iPhone or Android.

What Onboardly is

Onboardly is where a workplace keeps its staff onboarding, certificates, training and time clock. Managers use the website. Staff use the website or the Onboardly staff app, on iPhone and Android, to clock in and out, keep their certificates current, do the training courses they've been assigned and see their shifts.

Getting an account

Accounts come from your employer. There is no public sign-up for staff. Your employer adds you, and Onboardly emails you an invitation with a link to choose your password. After that you sign in to the website or the app with that email address and password.

If you haven't had an invitation, ask your manager to send one, and check which email address they used.

Run a business and want to use Onboardly? Start a free trial.

If you can't sign in

Choose Forgot password?on the sign-in screen, on the website or in the app, and we'll email you a link to set a new one. If the email doesn't arrive, check with your manager that they have the right address for you.

Your information

What we collect and why is in our Privacy Policy. To see, correct or delete your information, ask your employer or email support@onboardly.com.au.